Responsible Gaming

Responsible gaming at Da Vegas on devegas.bet means enjoying gambling as entertainment, keeping full control over your time and money, and recognising that real-money play always involves risk. Gambling should never be viewed as a source of income, a way to solve financial problems, or a substitute for work, family, or personal responsibilities.

Da Vegas for Great Britain, operated on devegas.bet under UK Gambling Commission licence number 39483 held by AG Communications Limited, provides a range of tools, information, and support options to help you stay in control. If you experience problems or feel your play is no longer fun, our team and trusted independent organisations are available to assist you confidentially and without judgement.

This page is intended for players located in Great Britain and reflects applicable UK law and UK Gambling Commission guidance as of 2025. It does not replace professional counselling or legal advice, and it does not apply to any non-UK versions of the Da Vegas brand.

Risk Awareness

Most players use devegas.bet for occasional entertainment, but for some people gambling can become harmful. Understanding the early warning signs allows you to take action before problems escalate. Observing your own behaviour honestly, expanding your understanding of risks, and reflecting on how gambling affects your life are essential parts of responsible gaming.

Common Signs Of Potential Gambling Harm

Increasing time and money spent: You gamble more often, for longer sessions, or with higher stakes than you originally planned.
Thinking about gambling constantly: You frequently think about the next session, plan bets during work or study, or replay past wins and losses in your mind.
Chasing losses: You return to the site specifically to recover money you have lost, raise your stakes after losses, or feel a strong urge to "win it back".
Borrowing or using essential funds: You use money intended for bills, rent, food, or debt repayments, or you borrow from friends, family, or credit to continue gambling.
Concealing behaviour: You hide statements, devices, or your activity on devegas.bet, or you lie about how much time or money you have spent.
Emotional changes: Gambling is followed by guilt, anxiety, irritability, or low mood, especially after losses or attempts to cut down.
Neglecting responsibilities: Work, studies, relationships, or hobbies suffer because gambling takes priority.
Failed attempts to stop: You promise yourself to stop or reduce gambling but repeatedly break these limits.

Self-Assessment Questions

The following questions are a simple self-check. They are not a diagnosis, but several "yes" answers suggest that you may benefit from support or stricter limits:

Do you spend more time or money gambling on devegas.bet than you meant to?
Have you tried to cut down or stop gambling but found it difficult?
Do you chase losses or feel an urgent need to win back money you have lost?
Has gambling caused arguments with family, friends, or colleagues?
Have you borrowed money or used funds meant for essentials in order to gamble?
Do you feel restless, irritable, or low when you cannot gamble?
Do you hide or minimise your gambling activity from others?
Has gambling affected your work, studies, or ability to meet financial obligations?

If you answered "yes" to several questions, we strongly encourage you to consider setting strict limits, using a Time-Out or self-exclusion, and contacting independent support services listed below.

Limits & Tools

Da Vegas on devegas.bet provides a range of tools to help you control how much time and money you spend. These tools are available to all registered players in Great Britain and are designed to support a conscious, informed approach to gambling.

Deposit Limits (Daily, Weekly, Monthly)

You can set personal deposit limits to restrict how much you can add to your account over a chosen period.

Where to set limits: After logging in to devegas.bet, go to "My Account" and select "Responsible Gaming" or "Deposit Limits".
Choose a period: Select whether you want a daily, weekly, or monthly deposit limit, or a combination of these.
Enter your limit: Type the maximum total amount (in GBP) that you are prepared to deposit during the selected period. For example, you might set:

Daily limit: £20 per day
Weekly limit: £50 per week
Monthly limit: £100 per month

Confirm your choice: Review the limits and confirm. The system will automatically prevent further deposits once your limit is reached.
Changing your limits: Reducing a limit takes effect immediately. Increasing a limit (or removing it) will only take effect after a cooling-off period of at least 24 hours and requires you to log in again and confirm, in line with UK Gambling Commission guidance.

Time Spent Controls (Session Timers / Reality Checks)

To help you observe and manage the time spent gambling, you can enable reality checks or session timers.

Activation: In "My Account" -> "Responsible Gaming", select "Reality Check" or "Session Reminder".
Interval selection: Choose how often you want to be reminded (for example every 15, 30, or 60 minutes).
Content of reminder: The pop-up will show how long you have been logged in, your net result for the session, and options to continue or log out.
Decision point: Use each reminder as a moment to reflect whether you should stop for the day, take a break, or continue within your pre-set limits.

Time-Out (Short Breaks From Gambling)

If you feel you need a pause from gambling, but not a full self-exclusion, you can request a Time-Out.

Where to find it: Log in to devegas.bet, open "My Account", then go to "Responsible Gaming" -> "Time-Out" (or a similarly named option).
Select duration: Choose a short break, typically from 24 hours up to 72 hours, and in some cases up to a few weeks.
Confirm your Time-Out: Read the information on the consequences (for example, being unable to place bets or access the casino during the Time-Out), then confirm.
During Time-Out: You will not be able to deposit or wager. You may still contact customer support, including to request withdrawal of any remaining balance, subject to standard verification checks.

Using deposit limits, session reminders, and Time-Outs together is a practical way to keep your play balanced and under control.

Self-Exclusion

Self-exclusion is a stronger, formal measure that allows you to block access to your account for an extended period. It is intended for players who feel they are at risk of, or already experiencing, problem gambling and need a clear break of at least six months.

How To Request Self-Exclusion

Access the self-exclusion tool: Log in to devegas.bet, open "My Account" and select "Responsible Gaming" -> "Self-Exclusion".
Choose the exclusion period: You can select a period from at least 6 months up to several years. In some cases, a lifetime self-exclusion option will be available.
Review the information: Carefully read the explanation of what self-exclusion means, including loss of access to your account and games for the selected period.
Confirm your decision: Tick the required confirmation boxes, acknowledge that the decision is voluntary and binding, and submit your request.
Immediate effect: Once processed, self-exclusion will take effect as soon as reasonably possible and generally immediately. You will be logged out of your account on devegas.bet.

GAMSTOP - Great Britain-Wide Self-Exclusion

In addition to site-level self-exclusion, Da Vegas on devegas.bet participates in the national self-exclusion scheme GAMSTOP, as required by the UK Gambling Commission.

Registering with GAMSTOP: Visit gamstop.co.uk and complete the registration process using the same personal details you use on devegas.bet.
Coverage: Once active, GAMSTOP will prevent you from using gambling websites and apps run by companies licensed in Great Britain that participate in the scheme.
Duration: You can usually choose to self-exclude via GAMSTOP for 6 months, 1 year, or 5 years. During this period, you should not be able to open new accounts or use existing ones with participating operators.

Site-level self-exclusion and GAMSTOP registration are complementary. For maximum protection, we strongly recommend using both.

Consequences Of Self-Exclusion

No access to the account: You will not be able to log in to your account on devegas.bet for the duration of the self-exclusion, and we will take reasonable steps to block any attempt to create a new account in your name.
No gambling or marketing: You will not be able to deposit or place bets, and we will take reasonable steps to stop sending you marketing communications related to gambling. It may take a short time for all communications to cease completely.
Account balance and withdrawals: Self-exclusion is not designed to confiscate your funds. If you have a remaining real-money balance when self-exclusion is applied, please contact customer support (by email or live chat) to request withdrawal, subject to standard identity and security checks.
Irreversibility during the period: Once confirmed, self-exclusion cannot normally be cancelled before the end of the chosen period. When the period expires, additional checks and a cooling-off process may apply before any possible reactivation.

If you are considering self-exclusion, we strongly encourage you also to seek professional help from independent organisations listed in the Support Resources section, and to consider blocking software on your devices.

Support Resources

If you are worried about your gambling, or about someone else's gambling, you are not alone. Confidential and professional support is available in the UK and internationally. Da Vegas on devegas.bet encourages you to seek help early and to combine our internal tools with independent advice for the best protection.

Local Support - United Kingdom

National Gambling Helpline (GamCare): Free, confidential support for anyone affected by gambling in Great Britain. Phone 0808 8020 133 24 hours a day, 7 days a week, or use live chat at gamcare.org.uk.
GamCare treatment services: GamCare can arrange free one-to-one, group, or online counselling across Great Britain, including services for affected family members.
NHS gambling services (England, Wales, Scotland): Your GP can refer you to specialist NHS clinics for problem gambling. Visit the NHS website and search for "gambling addiction" for more information.
Young people and students: Resources such as BigDeal (a GamCare service) offer age-appropriate support for young people affected by their own or someone else's gambling.

International Support Organisations

🏢 Organization	📞 Contact	🌐 Website	⏰ Hours	🗣️ Languages
GamCare (UK)	+44 0808 8020 133	gamcare.org.uk	24/7	English
Gambling Therapy	Online chat	gamblingtherapy.org	24/7	Multilingual
Gamblers Anonymous	Local meetings	gamblersanonymous.org	Varies	Multiple

These organisations operate independently from Da Vegas on devegas.bet. They provide non-judgemental support and are experienced in dealing with gambling-related issues worldwide.

Self-Exclusion Schemes By Country

United Kingdom - GAMSTOP: Visit gamstop.co.uk to self-exclude from most online gambling operators licensed in Great Britain, including devegas.bet. You must use accurate and consistent personal details when registering.
Spain - RGIAJ: The Spanish General Directorate for the Regulation of Gambling (DGOJ) operates a national self-exclusion registry (RGIAJ) for players in Spain. Information is available on the official DGOJ website.
Other jurisdictions: Many regulators provide similar tools. If you are outside Great Britain, please consult your local regulator's website for national self-exclusion schemes. This responsible gaming page, however, is specifically tailored to Great Britain and devegas.bet.

Blocking And Filtering Software

Gamban: A paid blocking application that prevents access to gambling websites and apps on multiple devices. Visit gamban.com for details.
BetBlocker: A free, open-source application that blocks access to many gambling sites and offers parental control features. Visit betblocker.org.
General filters: You can also use device-level or router-level content filters and parental controls to block gambling categories.

Combining blocking software with self-exclusion and counselling significantly reduces the risk of relapse.

Support For Family And Friends

GamCare - affected others: GamCare offers specific support for partners, relatives, and friends of people who gamble, including counselling and online groups.
Gamblers Anonymous / GamAnon: Gamblers Anonymous and its associated groups for family members (often known as "GamAnon") provide peer-support meetings where you can share experiences in a safe environment.
Online forums and chats: Organisations such as Gambling Therapy provide online forums and moderated chatrooms where affected others can talk anonymously.

All assistance from these organisations is confidential. They will not share your information with Da Vegas, devegas.bet, or AG Communications Limited without your consent, except where required by law or where there is a serious and immediate risk of harm.

Help for Family

Living with, or caring about, someone whose gambling is out of control can be distressing and exhausting. Family members and friends also need support and clear information. The steps below can help you talk to the person, encourage them to seek help, and protect your own wellbeing.

Talking To Someone About Their Gambling

Choose the right moment: Speak when neither of you is angry, tired, or in the middle of a gambling session. A calm, private setting increases the chances of a constructive conversation.
Use "I" statements: Focus on how the behaviour affects you (for example, "I feel worried when..."), rather than accusations (such as "You always..."). This reduces defensiveness.
Be specific, not general: Refer to concrete examples, such as missed bills, secrecy about bank statements, or withdrawal from family activities, rather than vague complaints.
Listen actively: Allow the person to speak and acknowledge their feelings, even if you disagree. Acceptance does not mean approval, but it helps maintain dialogue.
Avoid covering up: Paying off gambling debts or hiding the consequences may unintentionally delay the person recognising the problem.

Encouraging Them To Seek Support

Share information: Show them this responsible gaming page on devegas.bet and the details of support organisations such as GamCare, Gambling Therapy, or Gamblers Anonymous.
Suggest practical steps: Encourage them to set deposit limits, take a Time-Out, register with GAMSTOP, or consider self-exclusion, ideally combined with professional counselling.
Offer to help with first contact: Some people find it easier if a trusted person sits with them when they call a helpline or attend a first meeting.
Respect boundaries: Ultimately, the decision to change belongs to the person who gambles, but clear and consistent boundaries from family and friends can be a powerful motivator.

Support Resources For Family And Friends

GamCare: Offers dedicated services for affected others, including one-to-one counselling and group programmes. Visit gamcare.org.uk.
Gambling Therapy - Family & Friends: Provides forums and online support spaces specifically for those affected by someone else's gambling. Visit gamblingtherapy.org.
Gamblers Anonymous / GamAnon: Local meetings often have parallel groups for family and friends. Details are available at gamblersanonymous.org.
Emergency and crisis support: If you believe someone is at immediate risk of harming themselves or others, contact emergency services (999 in the UK) or a crisis helpline such as Samaritans on 116 123.

Family members and friends have the right to seek help for themselves, regardless of whether the person who gambles is ready to change. Protecting your own financial security and mental health is an important part of the overall solution.

Operator's Commitment

Da Vegas on devegas.bet is operated in Great Britain by AG Communications Limited under UK Gambling Commission licence number 39483. As a licensed operator, we are required to take proactive steps to prevent gambling-related harm and to monitor for signs that play may no longer be sustainable or responsible.

Internal Risk Checks And Behavioural Monitoring

Markers of harm: We use automated systems and trained staff to analyse patterns such as increasing deposits, extended late-night play, frequent failed deposit attempts, and repeated chasing of losses.
Affordability and source-of-funds checks: Where appropriate, we may request additional information (for example, income or occupation details) to assess whether the level of play appears affordable. This can sometimes lead to delays in withdrawals, but it is an important safeguard.
Account reviews: If behaviour suggests elevated risk, we may temporarily restrict or suspend certain features (for example, bonus eligibility) while we review the account.
Compliance improvements: The licence holder, AG Communications Limited, has previously been subject to UKGC action relating to social responsibility and anti-money laundering. This has led to enhanced internal procedures designed to strengthen player protection and regulatory compliance as of 2025.

Player Communication And Interventions

In-play messages: We may send reality checks, tailored warnings, or reminders to consider a Time-Out or self-exclusion if your activity indicates increased risk.
Proactive contact: In certain cases, our responsible gaming or customer support team may contact you by email, SMS, or phone to discuss your gambling behaviour, offer support, and signpost tools such as deposit limits or self-exclusion.
Mandatory limits or restrictions: Where we believe continued access to gambling would put you at serious risk, we may impose limits, suspend your account, or apply self-exclusion in line with our regulatory obligations and terms and conditions.
Record-keeping: We maintain records of interactions and interventions related to responsible gambling, in accordance with our Privacy Policy and UK data protection law.

External Oversight And Dispute Resolution

UK Gambling Commission: Our operations for Great Britain are supervised by the UK Gambling Commission, which sets strict standards for social responsibility and player protection.
Alternative Dispute Resolution (ADR): If you have a complaint about gambling transactions that cannot be resolved through our internal process, you may refer it to the Independent Betting Adjudication Service (IBAS) at ibas-uk.com, our appointed ADR provider.

Our commitment is to maintain a safe, fair, and transparent environment on devegas.bet, and to continue improving our systems and processes in line with evolving UKGC guidance and best practice.

Updates

Responsible gambling standards and legal requirements in Great Britain continue to evolve. Da Vegas on devegas.bet may update this page from time to time to reflect changes in law, regulatory guidance, our internal procedures, or the services offered by external support organisations.

How You Will Be Informed

Website updates: The latest version of this Responsible Gaming page will always be available in the information or footer section of devegas.bet.
Email notifications: Where material changes affect your rights or the tools available to you, we may send a notice to the email address registered to your account.
On-site messages: We may display banners, pop-up messages, or account notifications summarising important changes, especially where new responsible gambling tools or processes are introduced.

Date of last update: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming, need help using our tools, or wish to share feedback about your experience, please contact our dedicated responsible gaming team for Great Britain.

Responsible Gaming Contact Details

Email: [email protected]
Telephone (UK): +44 20 1234 5678 (standard geographic rates apply; hours may be limited on public holidays)
On-site support: You can also reach us via the customer support or live chat function on devegas.bet, where available.

When contacting us, please do not include full payment card details or sensitive documents unless we specifically request them through a secure channel.

Responsible Gaming Feedback Form

You may use the feedback form below to request support, ask questions about our tools, or share suggestions for improving player protection. This form is for non-emergency use only; if you or someone else is in immediate danger, contact emergency services.

We aim to review responsible gaming enquiries as a priority and to respond within a reasonable timeframe, typically within 24-48 hours on business days. All information you provide will be handled confidentially in accordance with our Privacy Policy and applicable UK data protection laws.